Privacy Policy

At Portsmouth Golf Centre we are 100% committed to protecting the privacy and security of our customers.

Updates in this version of the Privacy Policy reflect changes in data protection law. This page aims to help you to understand what information we might collect about you and how we use it.

For all our services, the company that’s responsible for your privacy, is Portsmouth Golf Centre Limited, registered Company Number: 4540852 the registered address is Portsmouth Golf Centre, Burrfields Road, Portsmouth, HAMPSHIRE, PO3 5HH Telephone Number 02392 664549.

Information we collect

We obtain information about you in several ways when you use our website or visit us at Portsmouth Golf Centre, for example when you contact us via our contact form, book a Lesson or Custom Fit and register to receive emails from us.

Name & Contact Information: If you make an online enquiry, personal information we collect might include your contact details (name, address, mobile number, and email).

Purchases and orders made by you: If you purchase a Gift Card In order to process payments online our external payment provider, Stripe, requires your credit card details. For details of how this information is used, please see https://stripe.com/gb/privacy.  We do not request for or hold any credit card information and believe this to be one of the most secure payments systems in the world.

Email Tracking

Most standard emails that we send you have no tracking in at all.  Some marketing and all platform emails we track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you want to be sure that none of your email activity is tracked then you should opt out of marketing emails which you can do at the bottom of every email you receive.

Website usage information

As with most websites our servers automatically collect information when you access or use our website and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using our website, browser type and settings, information about browser configuration and plugins, language preferences and cookie data.

CCTV images

As part of our legitimate interests CCTV is in operation during your visit to Portsmouth Golf Centre to ensure your safety and for the prevention and detection of crime. Please be aware that if we are requested to provide CCTV images of you by the police or any other regulatory or government authority investigating suspected illegal activities, we are obliged to do so.

Google Analytics

This site makes use of Google Analytics for online visitor tracking – you can read more about cookie privacy and Google Analytics at: http://www.cookielaw.org/google-analytics-eu-cookie-law.aspx

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Marketing

We will send you marketing messages by email for one of the two lawful bases below:

Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

You are in control of what we do with your personal data. If you would like to change your choices, or how we communicate with, just let us know.  You will always have the option to unsubscribe at any point via at the bottom of every marketing email we send or contact us directly at any point.

Testimonials

If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will use any Google Reviews given.

Cookie information

Cookies are small text files sent by us to your computer or mobile device. They are unique to your account or  browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser deletes them or until they expire.

We make use of cookies on our websites – please see our Cookie section. Personal data collected by the cookies on our website is only used for analytical purposes.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

This website uses session based cookies to allow users to be recognised within a website so any page changes or item or data selection you do is remembered from page to page.

This website may from time to time use persistent cookies (the small text files stored on your computer) to record your preferences or activity between visits. These cookies do not store personal information about you, or your computer and you can clear them at any point by deleting your browser history.

What to do if you don’t want cookies to be set?

If you find the idea of this website storing information on your computer or mobile device a little intrusive, even though it is generally quite harmless, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions on this website.

Personal information

We want to make sure that your personal information is accurate and up to date.  If you would like to delete or make changes to your personal details, you can do so by getting in touch – please email enquiries@portsmouthgolfcentre.co.uk or call 02392 664549

Privacy Policy Changes

From time to time, we may change our privacy policy to reflect how we are processing your data. We will always update the privacy policy on our website, so please try to read it when you visit the website.